A multi-step navigation system designed to enable quick and accurate data entry both during emergency incidents and in post-event routine reporting.
The project focused on the initial ideation and structural design phase, aiming to develop a solution that is efficient, intuitive, and simple to implement by the company’s in-house designers.

The work was carried out in collaboration with designer Roi, exploring ways to balance high-pressure user experience with technical and managerial constraints.

Design Challenge
Firefighters and dispatchers must enter and transmit critical information within seconds, often under chaotic and high-stress conditions. The challenge was to design an interface that reduces cognitive load and human error, without compromising speed or visual clarity.

Design Principles
Following market research and a review of existing emergency-response systems, we defined key principles for navigation, structure, and visual hierarchy.
The proposed solution introduced clear progressive stages, immediate error notifications, and a central grid revealing one section at a time — along with a dedicated Emergency Mode for urgent scenarios.
Considering technical and managerial constraints, we also recommended a familiar, straightforward menu system to enable rapid implementation and efficient progress within the project timeline.

Initial Sketches & Concept Exploration
In the early proposal phase, we explored several directions, including a unique concept featuring a small navigation map displayed alongside the form — providing real-time visual feedback on incomplete sections.

This concept aimed to bring a fresh and distinctive interaction model, but was ultimately not selected due to development and management considerations.
The team decided to move forward with a more familiar interface that would ease the users’ transition into a new design system — especially crucial during emergency operations.